Returns & Replacements
You can return your purchase to us in its original condition within 14 days of the date you received the item, with any seals and shrink-wrap intact at your own expense. We will issue a full refund for the price you paid for the item only, excluding delivery and postage charges paid.You must notify us within 14 days by e-mail. If you are cancelling because of a problem with the goods then you must notify us at the time of cancellation. Do not returns an item until you have obtained a returns number from us so that your return can be tracked and inspected. For items with a returns number we will meet the cost of return by a carrier nominated by us. If goods are not returned by you, then we reserve the right to deduct the cost of recovering the goods from any refund due to you.
If you do not give notice within 14 days the goods will be deemed to have been delivered in the quantities shown in the delivery documents and you shall not be entitled and will irrevocably and unconditionally waive any right to reject the goods or claim any damages whatsoever for short delivery howsoever caused.
Refunds will only be made on the credit or debit card that was originally used to complete the transaction within 30 days.
Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, the cost of return will be met by you. However once inspection has confirmed the registered fault from you we will refund the delivery.
Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view.